Is Virgin Mobile UK shutting down?

Virgin Mobile is to close down its pay-as-you-go (PAYG) services from January 2022 in a move that impacts 123,000 customers. Here’s what it means for your plan, mobile number, and unused credit.

What mobile network does virgin use in UK?

Through its use of Vodafone’s infrastructure, Virgin Mobile has 99% 2G coverage, 99% 3G coverage, and 99% 4G coverage. In other words then you’ll be able to get a connection – and usually a fast 4G one – almost anywhere in the UK.

Are Virgin Media phones locked?

Does Virgin Mobile lock phones? Virgin Mobile pay monthly customers phones are unlocked. Pay as you go customers aren’t so lucky, though, with Virgin Mobile opting to lock certain models to its network.

What happens when my Virgin Mobile contract ends?

What if I don’t make any changes when my contract ends? Your service will continue after your minimum term ends. You can stay as you are, arrange a new contract with us or switch to a different provider at any time by giving us 30 days’ notice.

Who bought out Virgin Mobile?

Sprint Corporation
Virgin Mobile USA

Type Subsidiary
Products Wireless plan, Mobile phones
Services Inner Circle plan
Number of employees 500 (2009)
Parent Sprint Corporation

Who is taking over Virgin Mobile?

Virgin Media and O2, two of the biggest names in the telecommunications industry, officially merged in a 50:50 joint venture between their owners Liberty Global and Telefónica.

Which network does Asda use?

Asda Mobile is a Mobile Virtual Network Operator (MVNO) – an operator that doesn’t have any mobile phone masts and, instead, piggybacks off the signal provided by one of the four providers that do (EE, O2, Three and Vodafone).

Who piggybacks off EE?

There are currently two MVNOs (Mobile Virtual Network Operators) using EE’s network. These are BT Mobile and Plusnet Mobile.

Can I unlock my phone for free UK?

Unlocking your phone brings freedom to your handset. Once it’s unlocked you can use it on any network, so you can take advantage of all those cheap SIM only deals. It’s a legal process, and you can sometimes unlock your phone for free.

How easy is it to cancel Virgin Media?

The company will try to persuade you to stay but there is nothing to say you have to if you don’t want to. All you need to do is call Virgin Media and select the option ‘If you’re thinking of leaving Virgin Media’. Call 150 from your Virgin Media telephone or call 0345 454 1111 from any other phone to cancel.

How much does it cost to call Virgin Mobile?

The service charge will be advertised by the company that you are calling. Calls to other non-geographic numbers: Freephone calls starting 0800 or 0808 are free from mobiles. Calls to 070 numbers will cost you up to 75p per minute in the UK.

Do you get unlimited texts with Virgin TV?

Unlimited Data/ Minutes/ Texts for cable customers: Unlimited plan is for Virgin TV, fibre or home phone customers only, includes unlimited data, and unlimited minutes and texts allowance to inclusive UK numbers for as long as you remain a Virgin TV, fibre or home phone customer.

What are the insurance terms for Virgin Media protect?

Welcome to Virgin Media Protect, brought to you by Asurion. Virgin Media Protect covers your device against loss, theft and damage (please see the insurance terms and conditions below for further details). Payment is collected in a single monhtly premium by Asurion Europe Limited.

Do you need bank account for Virgin Mobile?

Virgin Media can’t guarantee that devices not supplied directly by Virgin Media will be compatible with 4G Calling. UK only.*No bank or credit card details are needed up front for the trial. **Virgin Media Internet Security: New Virgin Media Internet customers only. Registration required.